{"id":1221,"date":"2021-07-29T22:03:58","date_gmt":"2021-07-29T22:03:58","guid":{"rendered":"https:\/\/www.qbresolve.com\/qb-community\/?p=1221"},"modified":"2021-07-29T22:04:00","modified_gmt":"2021-07-29T22:04:00","slug":"fix-quickbooks-unable-to-locate-pdf-viewer-issue","status":"publish","type":"post","link":"https:\/\/www.qbresolve.com\/qb-community\/fix-quickbooks-unable-to-locate-pdf-viewer-issue\/","title":{"rendered":"QuickBooks unable to locate PDF Viewer | GET FIXED Now"},"content":{"rendered":"\n<p>QuickBooks is one of the best accounting software for a small and medium-sized businesses to make their work more organized and manageable. When users work on QuickBooks, they encounter unwanted and unknown errors like QuickBooks unable to locate PDF Viewer. If an error while printing payroll taxes and statements appears out of nowhere, then there is a possibility of a defect in windows print components or maybe because of the inappropriate setting of the QB desktop application.&nbsp;<\/p>\n\n\n\n<p>A typical printing error in QuickBooks leads to \u201cunable to print payroll because of PDF Viewer.\u201d To troubleshoot this error requires deep knowledge about windows print components like Adobe &amp; XPS Viewer.<\/p>\n\n\n\n<p>In this article, we discussed about computer saying that I don\u2019t have PDF Viewer and made users aware of the reasons and symptoms about the error and how to fix them. If you want to know about the error QuickBooks 2018 unable to locate PDF Viewer completely, then stick to this article till the end.\u00a0<\/p>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>Highlighted Points in This Article \u2013\u00a0<\/strong><\/h2>\n\n\n\n<ol type=\"1\" class=\"has-strong-yellow-background-color has-text-color has-background wp-block-list\" style=\"color:#a30003\"><li><strong>What causes the unable to Locate PDF Viewer error in QuickBooks?<\/strong><\/li><li><strong>Symptoms for QuickBooks 2018 unable to locate PDF Viewer<\/strong><\/li><li><strong>Steps to fix QuickBooks cannot locate PDF Viewer\u00a0<\/strong><\/li><\/ol>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>What Is The Reason Behind QuickBooks Unable To Locate PDF Viewer?<\/strong><\/h2>\n\n\n\n<p>In most of the cases, QuickBooks printing errors arise when the Windows print components are old &amp; expired, or damaged. One more reason for the occurrence of QuickBooks cannot locate the PDF Viewer can be an error in the configuration of the QuickBooks Desktop app. When the error appears, it comes with an error message saying, \u201cUnable to locate PDF Viewer. You need PDF software to view and print this reconciliation report.\u201d Some of the reasons behind the error locating PDF viewer in QuickBooks are mentioned below:<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Adobe Reader is not installed in a proper way on windows.<\/li><li>One of the main reasons can be Adobe Reader is not set up as the default PDF viewer in QuickBooks.<\/li><li>When the QuickBooks software is not upgraded to its latest version.<\/li><li>The error can show up when from the installation directory the Qbprint.qbp file gets corrupted or damaged.&nbsp;&nbsp;<\/li><\/ul>\n\n\n\n<p><strong>You may also read:<\/strong> <a href=\"https:\/\/www.qbresolve.com\/qb-community\/quickbooks-pdf-repair-tool-how-to-download-install-use\/\">QuickBooks PDF Repair Tool<\/a> \u2013 HOW TO DOWNLOAD, INSTALL &amp; USE<\/p>\n\n\n\n<h2 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>Symptoms for QuickBooks 2018 unable to locate PDF Viewer<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\"><li>When a blank page shows up on the screen.<\/li><li>When users get an error message on the screen.<\/li><li>Also, when a red X icon appears.<\/li><\/ul>\n\n\n\n<h3 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>Steps to fix QuickBooks Unable To Locate PDF Viewer\u00a0<\/strong><\/h3>\n\n\n\n<p>Now that you know the possible cause &amp; symptoms behind the error unable to locate PDF Viewer, it would become easy for you to resolve it promptly, but before proceeding, make sure that you update QuickBooks software to the latest version.&nbsp;<\/p>\n\n\n\n<h4 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>STEP 1: Set Adobe As Your Default Program<\/strong><\/h4>\n\n\n\n<h5 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>For Windows 7, 8, and 8.1&nbsp;<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>First of all, from the bottom left side of your desktop, click on&nbsp;<strong>the Windows start menu<\/strong>.<\/li><li>Now, in the search box, type&nbsp;<strong>the control panel<\/strong>&nbsp;and click on it.<\/li><li>From the&nbsp;<strong>control panel<\/strong>, select&nbsp;<strong>programs<\/strong>.&nbsp;<\/li><li>After that, look for the option to set&nbsp;<strong>default programs<\/strong>.<\/li><li>Further, locate&nbsp;<strong>the Adobe Reader program<\/strong>&nbsp;and tap on the&nbsp;<strong>program<\/strong>.<\/li><li>In the end, choose&nbsp;<strong>to set this program as default<\/strong>.<\/li><\/ul>\n\n\n\n<h5 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>For Windows 10&nbsp;<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>Initially, click on the&nbsp;<strong>windows start menu<\/strong>&nbsp;located at the bottom left on your desktop.<\/li><li>After that, tap on&nbsp;<strong>the settings<\/strong>&nbsp;icon.<\/li><li>Now, click on&nbsp;<strong>apps<\/strong>.<\/li><li>From the left pane, choose&nbsp;<strong>default apps<\/strong>.<\/li><li>Move your cursor to the .<strong>pdf<\/strong>&nbsp;and then choose it as the default program.<\/li><li>Further, from the list, select&nbsp;<strong>Adobe Acrobat Reader<\/strong>.<\/li><li>You need to click on switch anyway.&nbsp;<\/li><\/ul>\n\n\n\n<h4 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>STEP 2: Rename QBprint.qbp File To Fix QuickBooks unable to locate PDF Viewer<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>To begin with, tap on the\u00a0<strong>organize option<\/strong>\u00a0from the\u00a0<strong><a href=\"https:\/\/www.microsoft.com\/en-us\/p\/windows-file-manager\/9p7vbbbc49rb\">Windows File Manager<\/a><\/strong>.<\/li><li>Proceed by choosing\u00a0<strong>Folder and Search option<\/strong>.<\/li><li>Uncheck\u00a0<strong>Show hidden files, folders, or drives<\/strong>\u00a0option from the\u00a0<strong>View<\/strong>\u00a0tab.<\/li><li>After that, look for the\u00a0<strong>program data<\/strong>\u00a0folder from the\u00a0<strong>C<\/strong>\u00a0drive.<\/li><li>Now, right-click on\u00a0<strong>Intuit folder<\/strong>.<\/li><li>Right-click on the\u00a0<strong>QuickBooks<\/strong>\u00a0folder two times and then click on\u00a0<strong>Qbprint.qbp<\/strong>\u00a0file.<\/li><li>Choose rename option and then type\u00a0<strong>Qbprint.old<\/strong>.<\/li><li>Press enter and save it.<\/li><li>At last, verify whether the computer saying QuickBooks cannot locate PDF Viewer is still showing or not.\u00a0<\/li><\/ul>\n\n\n\n<h4 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>STEP 3: Update, Repair, Uninstall And Reinstall Adobe Reader\u00a0<\/strong><\/h4>\n\n\n\n<h5 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong><u>Instructions To Update Adobe Reader<\/u><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>At first, open&nbsp;<strong>the Adobe Acrobat Reader<\/strong>&nbsp;app from the attached link.<\/li><li>Jot down the version showing on the page and then open the Adobe reader app from Windows.<\/li><li>Move your cursor to the&nbsp;<strong>help<\/strong>&nbsp;tab and click on it.<\/li><li>Now, choose&nbsp;<strong>the About Adobe Reader<\/strong>&nbsp;option.<\/li><li>Check whether the product version showed on the page is the same or not.<\/li><li>If it doesn\u2019t match, select&nbsp;<strong>the help<\/strong>&nbsp;tab again and then click on&nbsp;<strong>check for updates<\/strong>.<\/li><li>Follow all the instructions showing on the screen to update QuickBooks PDF Viewer.<\/li><\/ul>\n\n\n\n<h5 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong><u>Instructions To repair Adobe Acrobat Reader<\/u><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>If any of the programs are running in the background, close them and then open&nbsp;<strong>Adobe Acrobat Reader<\/strong>.<\/li><li>Take your cursor to the&nbsp;<strong>Help<\/strong>&nbsp;tab and then select&nbsp;<strong>Repair<\/strong>&nbsp;installation.<\/li><li>It might some time; wait till the app repair itself automatically.<\/li><li>After the repairing gets completed and a message appears on the screen, restart the system.<\/li><li>In the end, try to reprint the document via QuickBooks.<\/li><\/ul>\n\n\n\n<h5 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong><u>Instructions To Uninstall Adobe Acrobat Reader<\/u><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>To start, click on\u00a0<strong>the windows start menu<\/strong>.<\/li><li>Type\u00a0<strong>the control panel<\/strong>\u00a0in the search box and then click on it.<\/li><li>From the\u00a0<strong>programs list<\/strong>, choose\u00a0<strong><a href=\"https:\/\/www.googleadservices.com\/pagead\/aclk?sa=L&amp;ai=DChcSEwjNy_HxoInyAhUhbW8EHY49CzUYABAAGgJqZg&amp;ae=2&amp;ohost=www.google.com&amp;cid=CAESQOD2ureF6APeNx3LAiGGvXKgcAu3O8Sjn9Pz4pMD7zeulqzdbMkKDeL_vUzGfJIwVsOxnqT6GV7Jb5qr-9e4cxM&amp;sig=AOD64_2DJ4n9ysdxkmbIjs89v8OnMpfKHg&amp;q&amp;adurl&amp;ved=2ahUKEwjI_ujxoInyAhXIU80KHZWPBPsQ0Qx6BAgCEAE\">Adobe Acrobat<\/a><\/strong>.<\/li><li>Finally, hit\u00a0<strong>uninstall<\/strong>.<\/li><\/ul>\n\n\n\n<h5 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong><u>Instructions To Reinstall Adobe PDF Viewer<\/u><\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\"><li>Initially, right-click on your&nbsp;<strong>internet browser<\/strong>&nbsp;and then open the&nbsp;<strong>Adobe Acrobat Reader<\/strong>&nbsp;download page.<\/li><li>Now, select the&nbsp;<strong>install now<\/strong>&nbsp;button and from the&nbsp;<strong>drop-down list<\/strong>, choose an appropriate windows version.<\/li><li>After the update file is downloaded, tap on&nbsp;<strong>Run<\/strong>.<\/li><li>Once the installation gets completed, hit on&nbsp;<strong>Finish<\/strong>.<\/li><\/ul>\n\n\n\n<h4 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>STEP 4: Monitor PDF On The Hard Drive\u00a0<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\"><li>Open PDF from the local hard drive.<\/li><li>For&nbsp;<strong>windows<\/strong>, press&nbsp;<strong>CTRL + O<\/strong>&nbsp;from the keyboard<\/li><li>For&nbsp;<strong>Mac OS<\/strong>, you need to select the file and then open it.<\/li><li>After that, click on the&nbsp;<strong>Browse<\/strong>&nbsp;option.<\/li><li>Search for the files of the type button and then choose each file.<\/li><li>Find a PDF from the system and then select and tap on&nbsp;<strong>the open<\/strong>&nbsp;option.&nbsp;<\/li><\/ul>\n\n\n\n<h4 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>STEP 5: Run Adobe In The New Local Administrator Account<\/strong><\/h4>\n\n\n\n<p>In this step, you can create a new user account having similar access as the account you used previously when the error appeared. Or maybe you can create a local administrator account. If the error isn\u2019t emerging on the new account, the problem was with the user account that might have become corrupted.&nbsp;<\/p>\n\n\n\n<h5 class=\"has-text-color wp-block-heading\" style=\"color:#0da300\"><strong>Conclusion<\/strong><\/h5>\n\n\n\n<p>Hopefully, you were able to resolve the error QuickBooks unable to locate PDF Viewer. If not and still facing the can\u2019t print statement QuickBooks says unable to locate PDF Viewer error. You might need expert help. If this is the case, call us at our <strong>toll-free number at +1(800) 280-5969 to get instant help.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>QuickBooks is one of the best accounting software for a small and medium-sized businesses to make their work more organized and manageable. When users work on QuickBooks, they encounter unwanted and unknown errors like QuickBooks unable to locate PDF Viewer. If an error while printing payroll taxes and statements appears out of nowhere, then there<\/p>\n","protected":false},"author":2,"featured_media":1222,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[109],"tags":[162,163,164,165,166,167,168,169],"class_list":["post-1221","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-how-to","tag-cant-print-statement-quickbooks-says-unable-to-locate-pdf-viewer","tag-computer-saying-that-i-dont-have-pdf-viewer","tag-error-locating-pdf-viewer-in-quickbooks","tag-i-get-an-error-message-saying-unable-to-locate-pdf-viewer","tag-quickbooks-2018-unable-to-locate-pdf-viewer","tag-quickbooks-cannot-locate-pdf-viewer","tag-quickbooks-not-recognizing-adobe-reader","tag-quickbooks-you-do-not-have-a-pdf-viewer"],"_links":{"self":[{"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/posts\/1221","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/comments?post=1221"}],"version-history":[{"count":1,"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/posts\/1221\/revisions"}],"predecessor-version":[{"id":1223,"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/posts\/1221\/revisions\/1223"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/media\/1222"}],"wp:attachment":[{"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/media?parent=1221"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/categories?post=1221"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.qbresolve.com\/qb-community\/wp-json\/wp\/v2\/tags?post=1221"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}