QuickBooks is unable to back up company files due to the “storage device”, which stores the backup file. Any type of damage in the company file might also lead to such an error. There shall be other reasons, like setting up a wrong backup path leading QuickBooks to freeze.
QBs software tried to make things easier and smooth experience of working with complex business data as per user demand. However, sometimes we face errors like QuickBooks unable to back up company files. Through this blog, we are going to resolve this error.
Suppose you are looking for quick assistance to fix QuickBooks unable to back up company files. In that case, feel free to call on our Toll-Free Number +1(800) 280-5969 and avail with top guidelines with our experienced QuickBooks ProAdvisor.
Errors related to Backup Failed
Here is a list of some errors you may encounter due to backup failure. The errors are as follows-
- QUICKBOOKS ERROR 3371
- QuickBooks error 6190 816
- Unrecoverable error
- QB error 6189-82
- Error code C=343
- Error 6073-99001
- H series errors like H101, H202, H303, H505
- QuickBooks Error 6000 series
Reasons Why QB is Unable to back up company file?
There are several reasons for this error; the main reason behind the QB being unable to back up the company file error is damaged .ND file or corrupt .QBW file. A few more causes related to this are mentioned below; check it.
- It is possible when your storage device is full and not enough space to store the backup.
- Or the company backup file is saved on an external disk.
- There is a limit that if the company file size exceeds 3 GB, it is also unable to backup the company file.
- It occurs in case, any program is running in the background on your system.
- When the file name saves with .ADR attachment.
- There is a limitation of 65 characters that we can’t exceed in the file size name.
- Or it occurs due to the Wrong backup location in QB settings.
Note: You can take help from your IT professional at this time, or you can contact us directly by our toll-free number +1(800) 280-5969. Without wasting your precious time.
How to fix QB Unable To Backup Company File
Follow the below-mentioned steps to fix this error quickly:
Step – 1: Rename the Company File and Delete Special Character from the Name
To execute this, you have to follow the below steps:
- First of all, Right-click on the file name, and after that, select the Rename tab.
- Then, enter a new file name and don’t use special characters in the company file name.
- In the end, hit the “Enter” key, and hence you are good to go with the file backup process.
Step – 2: Repair the QB company file
To Fix Company File, you must use QuickBooks File Doctor; due to some technical error company file may not work correctly. However, with the help of this tool, you can easily repair the QB company file. Once this error file gets fixed, it will start backing up without any barriers.
Step – 3: Use QuickBooks Clean install tool
As a QuickBooks user, we recommend you to use QuickBooks Clean Install Tool. This is the best tool to detect junk files and cache data and help you find common errors, and you can quickly resolve them by using the QB clean tool. In addition, it is master in tackling the technical problems in the QuickBooks application.
Now move to the following troubleshooting solutions.
Step – 4: Run QuickBooks Install Diagnostic Tool
You need to use the QuickBooks Tool hub in the QB accounting application to fix several errors.
- At first, need to download the QuickBooks Tool Hub and save it in instructed location on your desktops.
- After installation, you need to double-click on the windows desktop icon to open the QB Tool Hub.
- Then, open the Installation Issues tab to resolve it and select QuickBooks Install Diagnostic Tool.
- In the end, run the QB Install Diagnostic tool
- After all the instructed process restarts your computer.
Step – 5: Verify the Backup Directory
QuickBooks Unable to Backup Company File occurs due to incorrect backup path. That’s why it is required to verify the backup directory; follow the following steps to find:
- First of all, go to the “Preferences” section in QB.
- Then, check the backup directory where you want to save your backup files.
- Now, you have to check the valid path to create the backup files in the program.
- Once it is confirmed, you can backup your QB Company File.
Step – 6: Check the Backup File Size
To verify the file size, remember one thing that the file should not be less than 6 MB. Then, follow the instructions given below to check the backup file size.
- First of all, hit a right-click on the “File” menu.
- Then next, click on the “Properties” option to check the file.
- At last, if the file size is less than 6 MB, then the file is not a valid backup file.
- You need to create a new backup.
Step – 7: First rename the .ND files
The.ND files are part of your QuickBooks files. And these configuration files allow QuickBooks to access a company file in a network.
If files are corrupted or damaged, you can easily see those errors when you open your QuickBooks company files. Rename those files, which won’t cause you to lose QuickBooks data. QuickBooks recreates files you rescan with the help of QuickBooks Database Server Manager and when you open your company file.
- Open those folders which contain your company file.
- The files have the same file name and are similar to your company files but with extensions .ND.
- Right-click each file and select Rename. And you have to add the word OLD at the end of each.
Every file name.
Try to sign in to your company file by Opening QuickBooks on your desktop again.
We have discussed all the possible points to fix your issue related to QB unable to backup company files. We hope you have resolved this issue by following this blog.
If all the steps do not work for you, don’t worry.
The following steps will help you out to find the QuickBooks Unable to backup company files. If you are still struggling while performing the steps, feel free to call our certified QuickBooks professionals at our toll-free no +1(800) 280-5969. Without wasting your precious time.